Embrace Your Advanced AI Journey with the Latest Salesforce Vector Database & Einstein Copilot Search
Are you leveraging Salesforce Data Cloud & Einstein AI for intelligent, data-driven customer insights? Get ready for exciting updates! Salesforce introduces two innovative functionalities on the Einstein 1 Platform:
1. Data Cloud Vector Database
2. Einstein Copilot Search.
Einstein Copilot Search offers precise answers to user prompts, while the Data Cloud Vector Database unifies business and customer data. These additions enhance the creation of AI-driven Salesforce apps and workflows, boosting business productivity.
Discover the Data Cloud Vector Database, launching in pilot phase in February 2024. It leverages LLMs for automating and analyzing business data, without the need for fine-tuning. Query and index Vector Embeddings of unstructured data content, enhancing AI prompts using diverse Salesforce-generated data.
Einstein Copilot Search, available from February 2024, uses Retrieval Augmented Generation (RAG) for more relevant and trustworthy generative AI. It interprets complex queries and taps into varied data sources for accurate responses, supported by the Einstein Trust Layer for added security and compliance.
Explore various business use cases: automated customer service with AI-powered chatbots, analyzing service trends, creating smart digital campaigns, and personalizing user experiences. Salesforce Data Cloud and Einstein 1 Platform have already proven beneficial for companies like Air India, FedEx, and SiriusXM.
To fully utilize these capabilities, integrate Salesforce Einstein with your Data Cloud strategy for predictive customer insights using Machine Learning. With features like Einstein Discovery, Prediction Builder, and Einstein Bots, prepare to explore Vector Database Support and Einstein Copilot Search in February 2024.
